At Easy Day, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Easy Day Application, which provides pet and luggage tracking, smart device management, and other IoT features. By using our services, you agree to the terms described in this policy.

1. Information We Collect and How We Use It

In order to provide and improve our services, we collect both personal and non-personal data. “Personal data” refers to information that can identify an individual, either alone or in combination with other information. If you choose not to provide your personal data, we may not be able to offer you some features or services.

A. Easy Day Account Information
When creating an Easy Day Account, we collect personal data such as your email address, phone number, and user profile details (nickname, country, time zone). These details allow you to activate, manage, and access our services easily.

B. Mobile Device Information
We collect your device information, including model, operating system, unique device identifier, IP address, and Easy Day software version. This data is necessary for delivering app notifications and push messages and ensuring the smooth operation of our services.

C. Smart Device Information
We collect data about the smart devices you manage through the app, including pet trackers, luggage trackers, smart bulbs, and sockets. This information enables you to control your devices remotely and manage schedules, geozones, and automation features.

D. Picture/Video Data
For users of camera-integrated trackers, we collect images and videos from your camera. These are used for mobile monitoring and alarm services within the app.

E. Feedback and Support
If you provide feedback or encounter device issues, we collect and store your feedback to help improve the app and resolve problems quickly.

F. Smart Device Automation and Scheduling
We collect the settings you create for device automation (e.g., scheduling smart bulbs or sockets, setting up geozones for pet or luggage tracking). This allows us to deliver a personalized and automated user experience.

G. Location Data
With your consent, we collect your device’s location data to enable geozone services for tracking pets and luggage, as well as to improve location-based services and features.

2. How We Use Your Information

We use the information we collect to:

• Provide you with services, including device management, tracking, and automation.
• Process and manage your account and orders for Easy Day products.
• Ensure the functionality and security of our app and devices.
• Communicate updates, promotions, and notifications.
• Improve our services through statistical analysis and product development.
• Provide personalized product recommendations based on your usage.
• Conduct marketing, surveys, and promotions (with an option to unsubscribe at any time).
• Conduct investigations and address any operational issues.

3. Sharing Your Information

We will not share your personal information without your consent, except in the following cases:

A. Third-Party Service Providers
We may share your personal data with third-party service providers, such as data centers, customer service agents, and delivery providers, to help operate our services. These providers are required to comply with relevant privacy laws and safeguard your information.

B. Legal Requirements
We may disclose your personal data if required by law, to protect your rights, or to comply with legal proceedings.

C. Business Transfers
If Easy Day undergoes a merger, acquisition, or sale of assets, your personal data may be transferred as part of the business transaction.

4. Data Security

We take various security measures to protect your personal information from unauthorized access, alteration, or destruction. We regularly update our systems and implement strict procedures to safeguard your data.

5. Information Retention

We will retain your personal information for as long as it is necessary to provide you with our services or as required by law. You can request the deletion of your information by contacting us.

6. Your Rights

You have the right to:

• Access and update your personal information via the Easy Day app.
• Delete your account and associated data.
• Opt-out of marketing communications at any time.

7. Deleting Your Information

You may delete all your information by following these steps in the Easy Day App:

• Go to “Profile – Personal Center – Terminate Account” You can also contact us for assistance at support@easyday.com.

8. Cookies and Technical Data

We may use cookies and other tracking technologies to enhance your experience, save preferences, and collect non-personal data such as browser type and operating system. This helps us provide better services and ensure smooth app performance.

9. Changes to the Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and a notice will be provided before the changes take effect. Continued use of the Easy Day app after changes are implemented will signify your acceptance of the revised policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us:

Email: support@easyday.com
Mailing Address: Global House, 1 Ashley Avenue, Epsom, England, KT18 5AD

By using the Easy Day Application, you agree to the terms of this Privacy Policy.